Better than the doctor's support
I recently ordered the Ergodyne ProFlex 4000 wrist support with the open center stay. It looked like the one I received from the surgeon who told me there isn't a surgery available for my type of extensive injury, and he said I will need to wear a support the rest of my life. I did a lot of research over several days before I found this one, so I ordered one to see if the double closure was the same. Not only did it have the double closure, but the workmanship and materials were 100 percent better than the one from the surgeon. I am so very pleased with it, and I ordered two more. The price was just slightly higher than my insurance co-payment, but the quality is excellent. I called customer service since it seemed my shipment was late, and I have to say the customer service representative went far above what I expected. She called the company that was shipping it, and made arrangements to have the shipping expedited since they never told her it was on back order. She was pleasant, more than helpful, and left me with feeling of confidence in active forever. There aren't enough good words to say about this company, the representative I spoke with, and the quality of my support. They have a customer for life.
3/31/2014 5:46 AM
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