I was quite taken aback when the hose arrived without a nozzle! When i had originally ordered the whole hose reel set last year, the very small nozzle came with it. The nozzle cracked over the winter and ones from Home Depot can't be used with it so I ordered a whole new replacement hose - assuming it would come with the nozzle. The nozzle apparently is not sold separately by your company. I ended up calling Active Forever and the customer service reps were wonderful and helped me get a replacement nozzle, for free, directly from the supplier since it was within the year of my first purchase. I am now going to buy additional nozzles since i have a brand new hose to use next year. I think your company should either sell the nozzles OR have them be part of the new hose purchase.
1/9/2013 7:28 AM
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