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I have had 2 knee replacements, and a hip replacement and find I can now enjoy a BATH because I can now get in and out of the tub. I have not been able to do so for many years and have had to shower only.I sit on the chair and it lowers me into the tub and when I am ready, I push a button and the chair brings me out of the tub to the edge, I can then easily slid right off of the chair and stand. It feels so good to be able to soak in a bubble bath and just "Veg-out".1/9/2013 7:28 AM
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100%Amazing Product, Amazing Service!
Last year about this time I purchased a Bella Vita bathtub lift for my parents. The lift is amazing and they have thoroughly enjoyed being able to bathe again, however, it broke. I called and got Josh, who promptly reported it to Drive Medical. Drive Medical contacted me the following day and within a few days, I had the replacement part. A couple days later, Josh called to make sure that Drive had contacted me, and assured me that I could probably change the back of the unit myself without having to resort to a repair person. Josh was right, the lift is fixed. Then I called Damien to see if I needed to return the old parts. Damien was so polite and looked up my file, then let me know I could discard the parts.9/16/2013 2:00 PM
These two young men are a credit to your company. I am impressed with the customer service that Active Forever provides, and wouldn't hesitate to recommend it to anyone looking for medical equipment. Additionally, I am impressed that Drive stands by their product with prompt replacement. You can be pleased with your vendor, but most of all with Josh and Damien. I commend them, and your company for hiring them.
Nancy O.Was this review helpful? Yes / No (0/0)
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