Q: How does the HP Presto work?
The HP Printing Mailbox with Presto Service is designed for people who do not use a computer or are not online. Using any email account, family and friends can send email and photos to the HP Printing Mailbox user. The Presto Service converts regular email and photo attachments into Presto Mail-beautiful, easy-to-read color printouts that are automatically delivered to the HP Printing Mailbox on a daily schedule, just like letters. There's no limit to the number of messages or photos you can send.
Q: How easy is it to set up an HP Printing Mailbox?
Setup is quick and easy! Just plug the Printing Mailbox into a power outlet and an existing ordinary phone jack. Insert paper and an ink cartridge. Within minutes, your loved ones are ready to receive their first email!
Q: How easy is it to set up Presto Service?
Setup generally takes less than five minutes.
During setup, you will create the email address for the HP Printing Mailbox user, specify who can send email, and decide how the printed messages should look-including font size and decorative borders. You can also sign up for articles, recipes, and puzzles from our partners, respected brands like Better Homes and Gardens and the Wall Street Journal-all at no extra charge.
Q: How do I send email and photos to the HP Printing Mailbox?
Exactly as you would send an email to any email address. Just use your existing email account to send a message to the Presto email address you created during account setup-for example, betty@presto.com. Attach photos if you want, and we do the rest! The Presto Service formats your messages, and the HP Printing Mailbox prints them out automatically.
Q: Does the HP Presto Printing Mailbox require its own telephone line?
No-a separate phone line is not required. The Printing Mailbox can share the phone jack with your regular telephone. During account setup, you will specify the exact times during the day you want the Printing Mailbox to use the phone line to retrieve messages. The Printing Mailbox will only use the phone line for a few minutes a day-at the times you designate-to check for messages.
Because Presto and the Printing Mailbox is a receive-only email service, users do not have the cost and hassles of a computer and Internet account, and do not need to learn to send email or use a keyboard.
Most recipients respond to Presto email the way they're most comfortable with - a phone call. Presto makes this easy to do by printing the sender's telephone number on each email we deliver.
Q: What kind of paper and ink are needed for the HP Printing Mailbox?
Plain 8 1/2 x 11-inch paper is all that's required. The paper tray in the HP Presto holds up to 50 sheets-and loading paper takes just seconds. A sample supply of paper is included with the Printing Mailbox. No expensive photo paper is required.
The HP Printing Mailbox comes with an HP 95 Tri-Color Print Cartridge. You can use either an HP 95 or an HP 97 Tri-Color Print Cartridge. These standard print cartridges are available through Presto or at most electronics and office-supply stores.
Q: Is Presto available outside of the U.S.?
The Printing Mailbox must be connected to a phone line in the United States. However, email can be sent to the HP Printing Mailbox user from family and friends worldwide.
Warranty: One-year limited hardware warranty
Important Note: Presto Service fee applies. Visit www.presto.com/signup to select the Presto Service plan that’s right for you. Email senders are not charged any fee for sending messages.
Returns: All returns subject to ActiveForever’s return policy and a 20% reprocessing fee . Please call Customer Service for a RMA (Return Merchandise Authorization) Number. Unauthorized returns will not be accepted.
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