RockTape Bulk Rolls are an economical solution for anyone who tapes a lot - clinics, athletic trainers, coaches,sports teams and active athletes. At 2" wide x 105' long, a RockTape Bulk Roll is equivalent to 6.5 regular rolls. Each 2" bulk roll comes conveniently packaged in its own dispenser box, making it easy to cut just the amount of tape you need. Includes poster with instructions for a variety of injury and performance taping applications.
Shipping and Handling
- Most orders placed before 11:00 a.m. PST are shipped the same business day (Monday through Friday).
- Please note that our shipping carriers do not deliver on Saturdays or Sundays. For instance, Next Day orders placed before 11am on a Friday are not delivered until the next business day, Monday.
- UPS Ground is only available in the 48 contiguous states.
- Second-day or overnight delivery is available at an extra charge, depending on the weight of the shipment. Please call for pricing.
- Additional shipping charges may apply to some items and are indicated next to their price. Add this surcharge to the regular S/H charges for the remainder of the order.
- Please note that there will be a $10 service fee for address corrections.
Our international shipping partner is Bongo (http://bongous.com/). During checkout, simply select a country other than the United States to be redirected to our international shipping checkout. All products available to ship overseas will automatically be transferred over. Please note that Bongo ships your item directly to their Carson, CA facility before it is shipped to is final international destination.
Taxes and Duties
Active Forever is not responsible for any Taxes or Duties that may incur on orders that are shipped out of the U.S.
Your happiness is important to us, yet due health regulations prohibit us from accepting back any items that have been used on or in the body. This includes but is not limited to thermometers, eye-care products, ointments, pill-cutters, diabetic aids, bath aids, syringes, braces, cushions, pillows, gloves, needles, urinals, etc. Items that are not returnable are indicated in its product description, as well. If you are unsure about a particular product's return policy, please contact customer service at 800-377-8033 prior to opening the package.
If your item is returnable you must contact Active Forever at 1-800-377-8033 within 30 days of receiving your product to obtain a Return Merchandise Authorization (RMA) number, which will expire 7 days after being issued. You are responsible for returning the item to the address designated by Active Forever's Customer Service Counselor in a track-able fashion, and the RMA number must be written very clearly on your shipping label on the outside of your shipping box. Once the product you ship back to us is confirmed received, and in new condition, a merchandise credit, or a store credit will be applied to your account. The store credit will be valid up to 6 months after issue. If receiving a refund, please allow 6-8 weeks (two billing cycles) for the credit to process to your original payment method.
Refunds and credits are issued for the value of the merchandise, but not for the shipping fees. To receive a refund, items must be in resellable condition and in their original box with all instructions and warranties. It is very important you do not deface the retail box in any way, so please be sure your RMA is prominently displayed only on the shipping label on the outside of the shipping box, so we don't refuse your package. Products must be in like-new condition, contain all of its original contents and warranties, in its original packaging, and show absolutely no signs of wear and tear in order to be accepted for Return Merchandise Authorization (RMA). We will process your return immediately upon receipt. Special orders are not returnable.
Return Service Fees
Most product returns require a service fee of 15%. (Select products such as the Healthcraft Super Pole and other bulk items require up to a 25% service fee due to our manufacturer's requirements.) Please understand that when a product is returned, quite a lot of work goes into the return process, and this service fee allows us to keep our retail costs low, and our quality of service levels very high.
Refused Shipment/Undeliverable Package
If you refuse a package upon arrival or your package is undeliverable due to customer error, we must charge your card for the shipping cost and shipper fee caused by your decision. This policy applies even if your order was originally sent to you via FREE shipping.
Because each of our wonderful suppliers handle defective items differently, please call us at 800-377-8033 if you encounter any problems with your purchase and we make sure any issues are resolved in a timely manner.
Common Sense Precaution
Due to the medical and rehabilitation nature of the products we make available to consumers for retail, we urge you to use our products with caution. If you are not fully aware of how something works, whether the product choice suits your condition, or if you suspect a defect, report it to us and consult with your medical professional before using! Active Forever does not have medical professionals on staff, nor do we offer medical advice.
Canceling an Order
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders . If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
Active Forever Customer Service:
Customer Service: Ph. 1-800-377-8033, 7am-5pm MST.
If an order arrives damaged, Active Forever must be notified within 24 hours. The product and all packaging material must be retained until the matter is resolved.
ARIZONA shipments are subject to sales tax. If you are an organization claiming tax exemption, provide a copy of your exempt organization certification, or resale certificate.
Active Forever is not responsible for typographical errors. Prices listed in this catalog supersede all previous catalogs. After our catalogs have been printed, manufacturer's sometimes change specifications of products or discontinue them completely. We therefore reserve the right to substitute items of equal or higher value.
Shipping & Handling Charges
|Purchase Amount||Ground||2nd Day Air||Next Day Air||AK & HI|
$0.01 to $19.99
$20.00 - $29.99
$30.00 - $49.99
|$50.00 - $69.99
| $70.00 - $99.99
|$100.00 - $149.99
|$150.00 - $224.99
|$225.00 - $499.99
- Applies only to domestic, ground shipping.
- Applies only to orders placed through Active Forever web site.
- Does not override product-specific shipping charges due to oversized items (such as wheelchairs, ramps, & lifts, etc.).