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Customer Service Counselor (CSC)- Scottsdale, AZ

As our CSC, you will be responsible for the following main business activities:

  • Answering and serving incoming customer service telephone calls, as well as retail customers.
  • Professional personal presentation is required at all times due to the face to face interactions with our very smart and accomplished customers.
  • Identifying needed content enhancements for the web site, and learning as much as you can daily; in an effort to educate our customers.
  • Responding to customer service e-mails accurately and timely, providing a consistent, high level of customer service.
  • Must possess excellent communication skills both written and verbal.
  • Attention to detail is a must.
  • Creative marketing skills are highly appreciated.
  • Establishing and implementing best practices at all times, providing thorough follow up/follow through with customers.
  • Must enjoy working very hard in a fast-paced environment with fun, spirited smart people with solid work ethics.

ActiveForever is a life-changing company with one of the highest ranked web businesses in the country, print product catalog business, and interactive retail store. Be a part of a very high motivated team and experience great growth potential for your own career.

ActiveForever carries the best choices of products for enabling people with injuries, in pain and with medical conditions continue to live active, safe and independent lives. We offer product solutions for people who are dealing with an injury, physical disability or pain. Our products can be found and purchased online, via our print product catalog, or from our interactive retail store based in Scottsdale.

Background checks are required upon hire.
College degree is required.
DUE TO OUR EXTREME GROWTH, CAREER GROWTH IS HIGHLY LIKELY.

Proven experience multi-tasking and working with call center technology is a plus.
If you are someone who thrives in this type of environment, please let us know!
Positive, can-do attitude is a must!
ActiveForever offers a very pro-health, anti-smoking environment.
We are willing to sponsor continued education and I.T. certifications if desired.
Business casual attire required.
We perform background checks and drug tests on all of our new hires.

Work hours: M-F 7am-6pm; flexible shifts available.
Compensation Range: $25-30K+ DOE

Leverage our buying power & expertise. We serve GOV/EDU/MIL, employers, facilities & inventors.

  Account set up & astute solutions guidance.
  Free edu catalogs for your staff & community.

Engage in our innovative medical & health care, sales, education & marketing programs.

  Lead gen & education comms programs.
  Vendors/Investors: full-service solutions.

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